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Support

Customer Service and Support


We are committed to making this an secure and easy online shopping experience for you. Our custom service team will help you in 24 hours to solve your meeting problems. Please email to info@ledmann.com Or call tel: 0086-755-28107327


Quick Check Policies: (see detailed policies below)

Response policy

Please feedback us if your email have not been replied in 24 hours.


Shipping service

We have many ships dispatch from local Shenzhen. So if you choose our shipping service we can share the ship space and split the cost with you.


Security/guarantee

We extend a 100% satisfaction guarantee on all items. please feel free to feedback us immediately if you are not happy with LEDMANN's quality and service.


Repair/replacement Policy

On the overocean orders we guarantee on most accessories for any reason. But furniture items may not be returned because of the shipping cost. and with emails of specifics and pictures. We will send replacements to repair the lamps or attach new replacement in any coming orders. On some specifics we will solve as discount or send our new lamps to you as free gift.


Stock Policy

If any merchandise you are about to order was in stock, we will inform you immediately by e-mail.


Privacy Policy
We are fully dedicated to protecting your privacy. We do not sell, rent, or trade your information to others for any reason.


Suggestion box policy
Please share your any proposals or new thinkings .we are happy to help you to make it come true.


Photograph policy
We will inspect and test all merchandise for damage and missing parts before shipping. and we will send pictures on all items/packing/loadings before you sent out balance.


Disclaimer;
Colors of products on website may vary slightly from actual color due to photography, scanning, etc. All items are hand-made in new factory condition and there may be slight flaws due to manufacturing.


All OEM/ODM orders are welcome.

CONTACT US

Contact: Victor

Phone: +86 13590190228

Tel: +86 755 28107327

Email: sales@ledmann.com

Add: Niulanqian Bldg, Minzhi Street, Longhua District, Shenzhen, China